Refund & Cancellation Policy

How cancellations and refunds work. Last updated 30 July 2026.

Prices and currency

All prices on this site are in Australian dollars (AUD) and include GST where it applies. Your bank may add a currency conversion fee if your card is not in AUD — that fee is theirs, not ours.

How the subscription works

Pro is a recurring monthly subscription. The first month is charged at the introductory price shown at checkout; every month after that renews automatically at the standard price until you cancel. The renewal price is shown before you pay.

Cancelling

Cancel any time from your account page, or by emailing m.umair72001@gmail.com and asking us to do it.

Cancelling stops future charges. You keep Pro access until the end of the period you have already paid for — we do not cut you off the moment you cancel.

Refunds

If something is genuinely broken and we cannot fix it, or you were charged in error or twice, email us and we will refund you.

Because access is granted immediately, we do not routinely refund a period you have already used simply because you changed your mind. If you think your situation is unfair, write to us — we would rather sort it out than argue about it.

Refunds go back to the original payment method and usually take 5–10 business days to appear.

Your rights under Australian Consumer Law

Nothing here limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage. These rights apply regardless of anything else on this page.

To be clear about one thing: not achieving a particular PTE score is not a product failure. We sell practice and feedback, not an exam result, and we have never promised one.

Contact

[REGISTERED BUSINESS NAME], ABN [ABN]
[BUSINESS ADDRESS, AUSTRALIA]
m.umair72001@gmail.com

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